We at exchangesoftware.info (“we”, “our”, or “us”) value your privacy and are committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, and protect the personal information of our users (“you”) when you use our website located at exchangesoftware.info (the “Website”).

This Privacy Policy applies to all information collected through our Website and any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the “Services”). Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it.

By using our Services, you are agreeing to the collection, usage and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, we advise that you refrain from using our services.

When you visit our Website, we collect certain information related to your device, such as your IP address, what pages you visit on our Website, whether you were referred to by another website, and at what time you accessed our Website. We will not collect any data without your prior explicit consent.

We do not collect any personal information about you when you use our Services, except in the following conditions:

We use Google Analytics to analyze the traffic on our website. Google Analytics may collect the following information when you visit our website, read an article, or leave a comment:

Device information: Google Analytics collects information about the device you use to access our Services, including the class of the device (smartphone, laptop, tablet, etc), operating system, and your city-level geographical location.

Behavioral Information: Google Analytics collects information about the pages visited by visitors on our website, including the time spent on a page, as well as navigational behavior through the website. However, this information is aggregated, and can’t be used to identify you, individually.

We collect this information:

Directly from you when you provide it to us.

Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

We use information that we collect about you or that you provide to us, including any personal information:

• Administer our Website, including troubleshooting, and statistical or data analysis;
• To improve our Website and enhancing user experience by ensuring you have access to personalized content in line with your interests;
• Analyze user use and optimize our services;
• To prevent fraud, criminal activity, or misuses of our Services;
• To notify you about changes to our Website or any products or services we offer or provide though it;
• To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
• With your consent.

We do not sell or rent your personal data to third parties. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of exchangesoftware.info, our customers, or others.

You may have various rights regarding your personal information, including:

• Access: You may have the right to access the personal information we hold about you.
• Correction: You may have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You may have the right to request that we delete your personal information.
• Objection: You may have the right to object to our processing of your personal information.
• Withdrawal of Consent: Where our processing of your personal information is based on your consent, you may have the right to withdraw this consent at any time.

To exercise any of these rights, please reach out to us via our contact us page. We may require you to provide identification documentation to ensure that personal information we hold is only disclosed to individuals who have a right to receive it.

Our Services are not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us using the information provided in the “Contact Us” section below.

As with most other websites, we collect and use the data contained in log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and a number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Our Website may contain links to other websites operated by third parties. Please note that this Privacy Policy applies only to the personal information that we collect through our Services. We are not responsible for the collection, use, or disclosure of information by other websites to which our Website links. We encourage you to read the privacy policies of those other websites before submitting your personal information to them.

We may use cookies, web beacons, and other tracking technologies to collect and store your information. Cookies are small files placed on your computer’s hard drive or in your browser memory when you visit a website. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of users.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

We may use third-party advertising companies, such as Google Adsense and Ezoic to serve ads when you visit our website. These advertisers may use cookies, web beacons, or similar technologies to collect information about your visits to our Services in order to serve ads that are relevant to your interests.

You can opt out of the use of cookies for personalized advertising by visiting the Network Advertising Initiative’s opt-out page or the Digital Advertising Alliance’s opt-out page. Please note that these opt-out mechanisms are specific to the browser you are using and will not affect the collection of data by other third-party advertisers.

For a better understanding of Ezoic privacy policy, please refer to the following link: https://www.ezoic.com/privacy-policy/

To gain clarity on Google AdSense’s privacy policy, we encourage you to read through the following link: https://policies.google.com/privacy

Pixel tags

We use pixel tags, which are small graphic files that allow us and our trusted third party partners to track your Website usage and collect usage data, including the number of pages you visit, the time you spend on each page, what you click on next, and other information about your Website visit.

Advertising and Analytics

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Websites in order to provide advertisements about goods and services of interest to you.

Advertisers, as third-party vendors, use cookies to collect usage and demographic data in order to serve ads on our site. For example, Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

These third parties may collect information sent by your computer, browser, or mobile device in response to a request for content, such as unique identifiers, your IP address, or other information about your computer or device. For more information on how to manage advertising and analytics cookies, please see our Cookies Policy.

Social Media and Community

Our Website includes social media features, such as the Facebook “Like” button, and widgets, such as the “Share This” button, or interactive mini-programs that run on our Website. These features may collect your IP address and which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Email addresses are required to join our newsletter subscription. Only verified email addresses with your prior consent will receive future updates from exchangesoftware.info.

If you choose to register to our Newsletter, we will request information such as your name, email address or other contact details you may provide, as required. This information will then be held by us in accordance with this Privacy Policy, as it is necessary for us to carry out the services for which you registered. We also use this information to improve the function of the web site and to prevent any abuse to the web site.

Name and Email address are required to contact exchangesoftware.info for any queries or business inquiries. We use that personal information to contact you back for your query or business inquiries. We do not use this information for any other promotional activities or share with other third-party tools.

To the maximum extent permitted by applicable law, in no event shall exchangesoftware.info, its officers, affiliates, agents, directors, employees, suppliers, or licensors be liable for any direct, indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, that result from the use of, or inability to use, this service.

This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in India, for the resolution of any disputes arising out of or relating to this Privacy Policy.

In the event of any dispute arising out of or in connection with the website, you and exchangesoftware.info agree to negotiate in good faith to resolve the dispute. If the dispute is not resolved within 30 days of the commencement of negotiations, either party may submit the dispute to binding arbitration in accordance with the rules of the Arbitration and Conciliation Act, 1996. The arbitration will be conducted in English and the venue for the arbitration will be in the city where the registered office of exchangesoftware.info is located.

If any provision of this Privacy Policy is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Privacy Policy remain in full force and effect.

Our failure to exercise or enforce any right or provision of this Privacy Policy shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

This Privacy Policy, together with our Terms of Use and any other legal notices published by us on the Website, shall constitute the entire agreement between you and us concerning the Website and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us with respect to the Website.

At exchangesoftware.info, we take the privacy of our users very seriously and are fully committed to complying with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

As a EU citizen, you have the right to access, correct, and erase your personal data, as well as the right to data portability and the right to object to processing under the GDPR. If you would like to exercise these rights, please reach out to us via our contact us page. Our team will respond to your request usually within 45 days.

Under the CCPA, California residents have the right to request information about the personal data collected, used, disclosed, and sold by our business. They also have the right to request deletion of their personal information. Rest assured, we do not sell any personal information and are transparent about the information we collect.

If you are a California resident and would like to make a request under the CCPA, please reach out to us via our contact us page. Our dedicated team is committed to fulfilling all requests and ensuring the protection of your personal information.

In the event that your personal information is compromised as a result of a breach of our security, we will promptly notify you and the relevant authorities as required by applicable law.

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our Website, and the date of the latest revision will be noted at the top of the Privacy Policy.

We encourage you to review our Privacy Policy periodically to ensure that you are aware of our current practices with respect to the information we collect, use, and share. Your continued use of our Services following the posting of an update to this Privacy Policy will indicate your acceptance of those changes.

The headings of sections and paragraphs in this Privacy Policy are for convenience only and shall not affect its interpretation.

If you have any questions about this Privacy Policy or our data handling practices, please reach out to us via our contact us page.

We will do our best to resolve your query as soon as possible.

Last updated: 1st August 2023